COLLEGES & HIGH SCHOOLS:
How to Contact Your Client Success Team
College and high school staff can contact their regional director for guidance on how to fully utilize the Clearinghouse to improve efficiency, reduce costs and workload, and enhance the service you provide to your students and alumni. Your client success manager will provide you with immediate assistance when you have a question or problem and also coordinate training for your staff on any of our services.
Alaska, Hawaii, Idaho, Minnesota, Montana, Nebraska,
North Dakota, Oregon, South Dakota, &
Washington
– U.S. Pacific
Territories: American Samoa, Federated States of
Micronesia, Guam, Marshall Islands, Northern Mariana
Islands, & Palau
– Western Canada:
Alberta, British Columbia, Manitoba, Northwest
Territories, Nunavut, Saskatchewan, & the
Yukon
Julie
Esau, Regional
Director
785.226.0303
Destiny
Ramos, Client Success Manager
(Alaska, Hawaii, Idaho, Montana, Oregon,
Washington, U.S. Pacific Territories, & Western
Canada)
Sandra Burgess, Client Success Manager (Minnesota, Nebraska, North Dakota, & South Dakota)
Arkansas, Illinois, Iowa, Michigan, Missouri, & Wisconsin
Casey
Wallen, Regional
Director
336.416.9636
Sandra
Burgess, Client Success Manager
Shan
Evans, Regional Director
512.762.7219
Destiny Ramos, Client Success Manager
Arizona, Colorado, Kansas, Nevada, New Mexico, Utah, & Wyoming
Paul
Wright, Regional
Director
703.944.4942
Destiny
Ramos, Client Success Manager
Connecticut, Maine, Massachusetts, New Hampshire, New
Jersey, New York, Rhode Island, &
Vermont
– Eastern Canada:
New Brunswick, Newfoundland and Labrador, Nova Scotia,
Ontario, Prince Edward Island, & Quebec
Sue
Ledwell, Regional
Director
703.742.3256
Jen
Badnek, Client Success Manager
Delaware, Indiana, Ohio, Maryland, Pennsylvania, Washington, D.C., & West Virginia
Mindy
Starcher, Regional
Director
513.739.4626
Rob McTighe, Client Success Manager (Indiana, Ohio, Washington, D.C., & West Virginia)
Jen Badnek, Client Success Manager (Delaware, Maryland, & Pennsylvania)
Alabama, Kentucky, Louisiana, Mississippi, North
Carolina, Tennessee & Virginia
Joe
Carlson, Regional Director
334.559.0278
Laura
Reichenbach, Manager, Client
Success
(Kentucky, Louisiana, Mississippi, North
Carolina, & Tennessee)
Rob
McTighe, Client Success
Manager
(Alabama & Virginia)
Florida, Georgia, & South
Carolina
– Caribbean: Virgin
Islands
Joe
Roof, Regional
Director
703.742.4439
Rob
McTighe, Client Success
Manager
Puerto Rico
Alina
Gomez
305.458.9211
Joe
Roof, Regional
Director
703.742.4439
Sandra
Burgess, Client Success Manager
